1. Introduction
K-12Buddy ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tutoring platform.
2. Information We Collect
2.1 Personal Information
- Name, email address, and grade level
- Parent/guardian information for students under 13
- Educational preferences and subjects of interest
- Payment information (processed securely through Stripe)
2.2 Educational Data
- Tutoring session transcripts and interactions
- Learning progress and performance metrics
- Practice questions and responses
- Educational content preferences
2.3 Technical Information
- IP address and device information
- Browser type and version
- Usage patterns and session data
- Cookies and similar technologies
3. How We Use Your Information
- Provide personalized AI tutoring services
- Track learning progress and generate reports
- Improve our AI algorithms and educational content
- Send important notifications and updates
- Process payments and manage subscriptions
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. COPPA Compliance
We are fully compliant with the Children's Online Privacy Protection Act (COPPA):
- We require parental consent for students under 13
- Parents can review, modify, or delete their child's information
- We do not knowingly collect personal information from children under 13 without parental consent
- Parents can contact us to review or delete their child's data
5. FERPA Compliance
We comply with the Family Educational Rights and Privacy Act (FERPA):
- Educational records are protected and secure
- Parents have rights to access their child's educational records
- We do not share educational records without proper consent
- Students over 18 have control over their educational records
6. Data Security
- All data is encrypted in transit and at rest
- We use industry-standard security measures
- Regular security audits and penetration testing
- Access controls and authentication requirements
- Secure data centers with physical security
7. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers (under strict confidentiality agreements)
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
- Lodge a complaint with supervisory authorities
9. Data Retention
- We retain data only as long as necessary for the purposes outlined
- Educational records are retained for 7 years (FERPA requirement)
- Account data is deleted upon request or account closure
- Anonymized data may be retained for research and improvement
10. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the platform. Your continued use of the service constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@k12buddy.com
- Phone: 1-800-K12-BUDDY
- Address: K-12Buddy Inc., 123 Education St, Learning City, LC 12345