Contact Us
We're here to help! Get in touch with our support team
Live Chat
Chat with our support team 24/7
Send us a Message
Frequently Asked Questions
How quickly will I get a response?
We typically respond to emails within 24 hours. Live chat and phone support provide immediate assistance.
What information should I include in my message?
Please include your account email, a detailed description of the issue, and any error messages you're seeing.
Can I get help with my child's account?
Yes, parents can contact us for help with their child's account. Please provide your relationship to the student.
What are your business hours?
Phone support is available Monday-Friday, 9 AM - 6 PM EST. Email and live chat are available 24/7.
Visit Our Office
Come see us in person for a personalized experience
Address
123 Education Street
Suite 456
New York, NY 10001
Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed