K-12Buddy Logo

K-12Buddy

Help Center

Find answers to common questions and get support

Getting Started

Learn how to create an account and start your first tutoring session

Learn more →

Premium Features

Discover unlimited sessions and advanced analytics

Learn more →

Troubleshooting

Solve common issues and technical problems

Learn more →

Getting Started

1. Create Your Account

Sign up with your email address and create a secure password. Students under 13 will need parent consent.

  • Choose your role (Student, Parent, or Tutor)
  • Provide your grade level and subjects of interest
  • Read and accept our terms of service

2. Complete Onboarding

Tell us about your learning goals and preferences to personalize your experience.

  • Select your preferred subjects
  • Set your learning goals
  • Choose your preferred language

3. Start Your First Session

Begin learning with our AI tutor in any subject.

  • Choose a subject and topic
  • Ask questions or upload homework
  • Get personalized explanations and practice

Premium Features

What's Included

  • Unlimited tutoring sessions
  • Advanced progress analytics
  • PDF progress reports
  • Priority customer support
  • Homework scanner feature
  • Practice test generation

Pricing

$9.99/month

Cancel anytime • 7-day free trial

Start Free Trial

Troubleshooting

Common Issues

Session Limit Reached

Free users get 3 sessions per day. Upgrade to premium for unlimited access.

Upgrade to Premium →

AI Not Responding

Check your internet connection and try refreshing the page. If the problem persists, contact support.

Can't Upload Files

Supported formats: JPG, PNG, PDF. Maximum file size: 10MB.

Account Access Issues

Try logging out and back in. If you forgot your password, use the reset link.

Still Need Help?

Our support team is here to help you succeed

Email Support

support@k12buddy.com

Live Chat

Available 24/7

Phone Support

1-800-K12BUDDY